CJEU: Bank must first return money after unauthorized transaction
The CJEU judgment of 15 October 2026 in Case C‑70/25, Tukowiecka, clearly separates the obligation to promptly refund funds from the subsequent determination of who ultimately bears the loss. A bank cannot withhold a refund simply because it accuses the customer of gross negligence. The case concerned a customer of a Polish bank who fell victim to a phishing scam. The fraudster, posing as an interested purchaser of an item listed on the platform […]

